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Terms and conditions
Return & Refund Policy
We are committed to serving our customers with integrity and competence.
In order to serve our customers consistently and with utmost care, we have incorporated multiple checks internally and through our payment partners to avoid any accidental transaction. There will be no returns or refunds on any products purchased through Shyamoli Portal that have been used, opened, or tampered with. If the products have not been opened, used, or tampered with, please mail to us for returning the same and send the product back to our authorized warehouse communicated by mail. Once we have verified that the product has not been open, used, or tampered with, in line with our customer service policy, we will refund you 90% of the purchase price through bank transfer. Due to intangible nature of online delivery, all sales in regards to training programs, software, ebooks etc are final. There will be no returns or refunds on any of the online services that are purchased through our portal under any circumstance. For third-party insurance products, standard cancellation policy within free look period, as decided by the respective insurer, applies.
In order to serve you securely while maintaining a rich and engaging experience, we collect only essential information such as contact details (for correspondence & authentication), IP address, geolocation information, unique device identifiers, browser type, browser language or other information of this nature etc from you when you register on our site. We use these information to improve user experience and address user concerns, if any. We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked to optimize the network load and ensure security checks, but the users will remain anonymous. Web server logs are retained on a temporary basis and then deleted from our systems. We never collect sensitive information such as credit card number or PIN or CVV or your banking credentials.
Cookies may be set by an organization other than Shyamoli.net. These “third-party cookies” may, for example, originate from websites such as social media services for which we have implemented “plug-ins.”You may disable cookies through your individual browser options.
We may provide hyperlinks to third-party websites as a convenience to users of shyamoli.net. We do not control third-party websites or cookies, and are not responsible for the contents of any linked-to, third-party websites or any hyperlink in a linked-to website. We are not responsible for the privacy practices or the content of them.
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information we gather about you, we have taken commercially reasonable steps to protect the information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.